If we get complaint status as resolved from respective brand try reaching customer and if customer is not responding after trying all available numbers with full ring select as customer not responding and select medium priority once those mails reopened and assigned even if then customer is not responding mark it as closed in fresh desk as well as in CRM module |
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article